My TOP Mantras

There is always a better way.

A manager’s job is to BE EFFECTIVE FIRST, POPULAR SECOND.

It is not essential to change, Survival is not mandatory, Deming.

Do LESS – Achieve MORE (aka Work Smart)

Position your office at the farthest end of your team's space. Be seen, manage by walk about.

More Generally

Ask yourself, who have I helped today?

What have I done about that problem?

Engage brain before opening jaw.

Make Positive strokes to staff whenever possible - if you cannot say something nice do not speak.

Management is about today, but with a real concern for tomorrow.

If you cannot measure it - you cannot improve it.

What gets measured - gets managed.

Developing Strategy

Allow TIME for CREATIVITY & TRAINING 

It is OK to Think BIG, but ACT small.

View Complex Issues from a Broad Perspective

Do not take a month to think and a year to execute. Take a year to think and a month to execute.