Golden Rules for Outsourcing
Do not initiate a restructuring programme in isolation, it has to be part of a strategy.
Make sure that time is your ally, not your enemy.
Start with clearly defined, agreed and realistic objectives.
Take it seriously; establish an executive steering committee, senior ;sponsorship and a high-quality, full-time project team.
Do not negotiate in the dark; investigate market prices and :commercial terms.
Invest in building a dear picture of services and costs; a firm basis for :comparison is key.
Think carefully about the shape of the opportunity from the supplier’s perspective - not every restructuring has automatic appealfor providers.
Do not bluff unless you are prepared for your bluff to be called; most of the time it will be.
Think of this as a step on a journey, not an end in itself; position for where you are today and will be tomorrow.
Do not buy what you cannot manage; if you struggle with simplicity now, you might collapse under the weight of greater complexity.